Apro OS for IT services & support

Maintenance contracts and SLAs that never slip.

AMC contracts with hours allowances and rollover, monthly maintenance tasks generated on schedule, support tickets with type-based SLAs, and renewals flagged before they lapse.

Book a demo See how it works

Contracts · AMC

Active

MRR

₹4.2L

Renewing ≤ 30d

SLA health

96%

Urban Grocer · 10 h / month8.1 h used · rollover on81%
Backwater Stays · HostingRenews 14 NovRenewal due

What changes. From the first week.

AMC hours tracked in a spreadsheet

A monthly allowance with rollover and 80% / 100% warnings
Tickets in a shared inbox

Triage into the right project, with SLAs by ticket type
Renewals missed

Renewals flagged 30 days out, and renewed or expired by date

Your workflow

Three things you’ll do every week. Faster.

Step 01
Sign the AMC
Templates fill in the client’s real details; the Annexure agent proposes tasks, hours and SLA.
Step 02
Work the month
Maintenance tasks appear around the 10th; quarterly and yearly ones in the months they’re due.
Step 03
Meet every SLA
Tickets are triaged into tasks, with warnings before breach and auto-close after resolution.

Where AI helps

AI does the typing. You make the calls.

Annexures drafted from scope, tech stack, effort and ticket history.
Out-of-scope requests flagged before they become free work.
Ask which clients are nearest their hours allowance.

The modules you’ll live in. All connected.

Contracts & AMCAgreements, renewals and AMC billingExplore SupportClient tickets with SLAsExplore ProjectsPhases, tasks, QC and budgetsExplore FinanceIncome, expenses, billing, Zoho BooksExplore My Tasks & TimersEach person’s day, with live timersExplore

Other company types

Software development agencies Design & marketing agencies

See your company
in one system.

Thirty minutes with the team that builds Apro OS and runs its own company on it every day.